Wondering how to file a CPS complaint in California?
California doesn’t have a statewide ombudsman just for CPS, but each county may have its own process. Start by contacting your local office and ask how to submit a complaint. If your child is in foster care, check with the county foster care ombudsman or the Office of Foster Care Ombudsperson. See Q&A below for more detailed information.
- Spanish language resources are available.
Are there any steps that must be taken prior to filing a grievance?
There is limited information provided about the grievance process. California has a county-administered Child Welfare System. Concerns should be addressed directly with the involved county Child Welfare Services agency.
How and where to file the grievance?
Information about filing a Child Welfare Services complaint can be found on the Department of Social Services website.
Complaints should be addressed directly to the Director of your local county Child Welfare Services agency. The directory of county CWS agencies can be found here: https://www.cwda.org/membership.
Contacts
State Ombudsman Office
There is no state level Ombudsman for CWS. Individual counties may have their own Ombudsman.
State Child Welfare Director
Angie Schwartz, Deputy Director
Child and Family Services Division
Helpful Links
- State Coalition
- Spanish Information
- Proceedings for Discrimination Complaints - State Level
- Procedures for Discrimination Complaint Related to Disability Rights - State Level