Wondering how to file a CPS complaint in Colorado?
Start by addressing your complaint with the local county human services department. If your complaint is unresolved, you can file a formal complaint. Use the Child Welfare Complaint form or reach out to the Colorado Department of Human Services – Client Services. See Q&A below for more detailed information.
- There is an ombudsman office
- Spanish language access resources are available
Are there any steps that must be taken prior to filing a grievance?
Start by addressing your complaint with the local county human services department. If your complaint is unresolved, you can file a formal complaint. Information about the grievance process can be found in the Colorado Department of Human Services website.
What information and documents are required in order to file the grievance?
How and where to file the grievance?
You can file your grievance online using the Child Welfare Complaint form.
You can also contact the Colorado Department of Human Services - Client Services for help.
Phone: 303-866-3275
Email: cdhs_clientservices@state.co.us
Alternatively, you can file a complaint through the Child Protection Ombudsman.
Contacts
State Ombudsman Office
Child Protection Ombudsman of Colorado
1300 Broadway #430
Denver, CO 80203
Phone: 720-625-8640 https://coloradocpo.org
State Child Welfare Director
Debbie Oldenettel, Director
Office of Children, Youth and Families
Phone: 303-866-4119
Joseph Homlar, Director
Division of Child Welfare
Phone: 303-866-5932
Helpful Links
- State Coalition
- Spanish Information
- Proceedings for Discrimination Complaints - State Level
- Proceedings for Discrimination Complaints - Federal Level
Civil rights complaints can also be filed with the U.S. Department of Health and Human Services Office for Civil Rights (OCR) electronically through the Office for Civil Rights Complaint Portal. If you need help filing a federal civil rights complaint, email OCRMail@hhs.gov or call 1-800-368-1019.
- Procedures for Discrimination Complaint Related to Disability Rights - State Level
- Procedures for Discrimination Complaint Related to Disability Rights - Federal Level
Civil rights complaints can also be filed with the U.S. Department of Health and Human Services Office for Civil Rights (OCR) electronically through the Office for Civil Rights Complaint Portal. If you need help filing a federal civil rights complaint, email OCRMail@hhs.gov or call 1-800-368-1019.