Wondering how to file a CPS complaint in Guam?
Guam doesn’t have a formal grievance process, but you can contact the Department of Public Health and Social Services, Division of Public Welfare – Bureau of Social Services Administration – Child Protective Services.
See Q&A below for more detailed information.
- There is an ombudsman office that may be able to help
- Spanish language access resources may be available.
How and where to file the grievance?
No formal grievance process, instead contact:
Child Protective Services
Department of Public Health and Social Services - Division of Public Welfare - Bureau of Social Services Administration
Phone: 1-671-475-2672
Contacts
State Ombudsman Office
State Child Welfare Director
Theresa C. Arriola, MBA
Director
Department of Public Health & Social Services
155 Hesler Place,
Hagatna, Guam 96910
P: (671) 922-2503/2504
theresa.c.arriola@dpss.guam.gov
Helpful Links
- State Coalition
- Spanish Information
- Proceedings for Discrimination Complaints - Federal Level
- Procedures for Discrimination Complaint Related to Disability Rights - State Level
You may file a complaint with the Judiciary's Alternate ADA Coordinator by phone at (671) 475-3191 or by e-mail at ada@guamcourts.gov
- Procedures for Discrimination Complaint Related to Disability Rights - Federal Level