Wondering how to file a CPS complaint in Louisiana?
You don’t need to take any steps before filing a complaint. You can choose from two options: (1): File a complaint with the State Child Ombudsman; or (2) Submit a complaint to the Office of State Inspector General. See Q&A below for more detailed information.
- There is an ombudsman office that may be able to help
- Spanish language access resources are available
Are there any steps that must be taken prior to filing a grievance?
No prior steps need to be taken
What information and documents are required in order to file the grievance?
Fill out an online complaint form with the State Child Ombudsman or with the Office of State Inspector General.
How and where to file the grievance?
You have options:
1. Print and mail form the complaint form to:
State Child Ombudsman,
P.O. Box 94397,
Baton Rouge, LA 70804
Email: kids4la@lla.la.gov;
Fax: 225-388-4008
2. You can also submit complaint to Office of State Inspector General.
If you are unable to submit your complaint online, it can be mailed to:
Office of State Inspector General
PO Box 94095
Baton Rouge, La 70804-9095
Contacts
State Ombudsman Office
State of Lousiana Child Ombudsman
1600 N 3rd St.
Baton Rouge LA
70802
info@lla.la.gov
(225) 339-3800
State Child Welfare Director
David N. Matlock
Louisiana Department of Children and Family Services
Secretary
david.matlock@la.gov
(225) 342-6930
Amanda Brunson
Louisiana Department of Children and Family Services
Child Welfare Services
Assistant Secretary of Child Welfare Amanda.Brunson@LA.GOV
(225) 342-4044
(225) 342-8636
627 N. 4th Street
70802 Baton Rouge, Louisiana
Helpful Links
- State Coalition
- Spanish Information
Click top right corner, "Translate this site," for language access.
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