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Maryland does not have a formal grievance process. Try talking directly to your caseworker or contact the Maryland Department of Human Services (DHS). See Q&A below for more detailed information.

  • Spanish language access resources are available. 
Preparation
Are there any steps that must be taken prior to filing a grievance?

No formal grievance process, attempt to talk to caseworker or contact the the Maryland Department of Human Services (DHS).

Submission
How and where to file the grievance?

No formal Grievance instead
1. Submit Questions or comments to Maryland Child Protective services

2. Contact the Maryland Department of Human Services directly:
25 South Charles Street, Baltimore, MD 21201-3330
1-800-332-6347 | TTY 1-800-735-2258

Contacts

State Child Welfare Director

Dr. Alger M. Studstill Jr
Executive Director
Maryland Department of Human Services
Social Services Administration
alger.studstill@maryland.gov
(410) 767-8939
311 West Saratoga Street
5th Floor
21201 Baltimore, Maryland

Rafael J. López
Secretary
Maryland Department of Human Services
(410) 767-5034
25 South Charles St., Baltimore, MD 2120

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