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There’s no formal complaint process listed by the state, but you can still contact the Office of Ombudsperson for Families. See Q&A below for more detailed information. 

  • There is an ombudsman office that may be able to help
  • Spanish language access resources are available
Submission
How and where to file the grievance?

Contact Minnesota Office of Ombudsperson for Families to access the intake form for complaints.

Follow Up
What to expect after filing and how to track the progress of your grievance?

No information is provided by the state agency, seek assistance from the Minnesota Office of Ombudsperson for Families for more information.

Contacts

State Ombudsman Office

Minnesota Office of Ombudsperson for Families
1450 Energy Drive, Suite 106
Saint Paul, Minnesota 55108
Intake: 651-539-1257 (888-234-4939)
Fax: (651) 643-2539
obff.info@state.mn.us

 

State Child Welfare Director

Jodi Harpstead
Commissioner
Minnesota Department of Human Services Jodi.Harpstead@state.mn.us
(651) 431-2907

Tikki Brown
Assistant Commissioner
Minnesota Department of Human Services
Children and Family Services Tikki.Borwn@state.mn.us
(651) 431-3822
444 Layfette Road, NW 55155
St. Paul, Minnesota

Helpful Links

  • State Coalition

    Violence Free Minnesota

  • Spanish Information

    Language Accessibility Policy

  • Proceedings for Discrimination Complaints - State Level

    Discrimination and Civil Rights Complaint Information

  • Proceedings for Discrimination Complaints - Federal Level

    U.S. Department of Health and Human Services
    Office for Civil Rights, Region V
    233 North Michigan Avenue, Suite 240
    Chicago, IL 60601
    312-886-2359 (voice)
    800-368-1019 (toll free)
    800-537-7697 (TTY)

  • Procedures for Discrimination Complaint Related to Disability Rights - State Level

    Discrimination and Civil Rights Complaint Information

  • Procedures for Discrimination Complaint Related to Disability Rights - Federal Level

    U.S. Department of Health and Human Services
    Office for Civil Rights, Region V
    233 North Michigan Avenue, Suite 240
    Chicago, IL 60601
    312-886-2359 (voice)
    800-368-1019 (toll free)
    800-537-7697 (TTY)

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