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You can contact the Youth and Family Ombudsman Office directly—no extra steps required. See Q&A below for more detailed information. 

  • There is an ombudsman office that may be able to help
  • Spanish language access resources are available
Submission
How and where to file the grievance?

Contact the State Ombudsman who directly takes complaints regarding child welfare: 
Youth and Family Ombudsman Office
PO Box 182133
Columbus OH 43218
1-877-OH YOUTH or 1-877-649-6884

 

Follow Up
What to expect after filing and how to track the progress of your grievance?

The Youth and Family Ombudsman office will contact you with further instructions once form is submitted.

Contacts

State Ombudsman Office

Youth and Family Ombudsmen Office
PO Box 182133 Columbus OH 43218
1-877-OH YOUTH or 1-877-649-6884

 

State Child Welfare Director

Kara B. Wente
Ohio Department of Job and Family Services Office of Families and Children
Director
Kara.Bertke-Wente@jfs.ohio.gov
(614) 752-0656
30 East Broad Street
Columbus Ohio 43215

Helpful Links

  • State Coalition

    Ohio Domestic Violence Network

  • Spanish Information

    Language Access Information

  • Proceedings for Discrimination Complaints - State Level

    Seek assistance regarding discrimination complaints from:
    Ohio Department of Job and Family Services
    Office of Employee and Business Services
    Bureau of Civil Rights
    30 East Broad Street, 30th Floor
    Columbus, Ohio 43215-3414
    Phone: (614) 644-2703 or 1-866-227-6353
    Fax: (614) 752 – 6381
    eFax: bcr-fax@jfs.ohio.gov
    eMail: Civil_Rights@jfs.ohio.gov

    More Information

  • Procedures for Discrimination Complaint Related to Disability Rights - State Level

    Seek assistance regarding discrimination complaints from:
    Ohio Department of Job and Family Services
    Office of Employee and Business Services
    Bureau of Civil Rights
    30 East Broad Street, 30th Floor
    Columbus, Ohio 43215-3414
    Phone: (614) 644-2703 or 1-866-227-6353
    Fax: (614) 752 – 6381
    eFax: bcr-fax@jfs.ohio.gov
    eMail: Civil_Rights@jfs.ohio.gov

    More Information

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